Hotels & resorts
Housekeeping is the role most affected by the disappearance of cash — the guest never meets them, and there is no moment to hand over a note. An in-room card fixes that without adding anything to the folio.
Housekeeping, concierge, valet, spa and F&B each run their own page, their own team list and their own reporting.
A card on the desk or the pillow reaches the one team the guest never sees. It is the highest-impact placement in a hotel.
Tips are paid by the guest's own wallet, so there is no charge to post, no dispute risk at checkout and no PMS integration to build.
Export tips per department and per employee for payroll, recognition or a pooled distribution.
One page each for housekeeping, concierge, valet and spa. Add the team to each.
In-room cards, desk stands at concierge, badges on valet uniforms.
Direct to the individual or pooled per department, exported on your payroll cycle.
Housekeeping is invisible by design: the room is serviced while the guest is out. Even a guest who wants to leave something has to have physical cash on them at the right moment, and increasingly they do not.
An in-room card removes the timing problem entirely. The guest can tip at any point during the stay, from the room, with the phone already in their hand.
Concierge, valet and spa all have a natural handover moment, which makes a badge or a desk stand the right form factor. The guest taps during the goodbye, exactly where a note would have changed hands.
Most hotel groups run housekeeping tips as a pool and front-of-house as direct. Tap To Tip supports both on the same account: pooled pages settle to the property, direct pages settle to the individual's own verified account.
Restaurants & cafés
Service charge is not a tip, and staff know the difference. A tip page per server — or per section — puts the choice back in the guest's hands at the moment they are most inclined to make it.
Valet, chauffeur & delivery
Valet is the purest cash-tip role there is: a few seconds of contact, one hand already reaching for a wallet that no longer contains notes. A badge on the uniform restores that moment.